“Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does…” (Howard Schultz, CEO Starbucks)
Whether you take coffee or not, most people are familiar with the Starbucks brand. Not every company is a renowned franchise like the international Barista. Branding , however, is essential for every small business. A brand helps customers identify a company’s products and services and distinguish them from the competition.
Brands, Logos Trademarks
A company’s brand stands for its reputation, and this is often a matter of customers’ perceptions. Customers need to know who you are and a brand identity helps to clarify your target customers. Having an effective brand strategy allows a business to communicate with customers in a variety of ways.
Often, this starts with a logo or a trademark which serves as the basis for packaging, the domain name of a website, media communications, as well as advertising and promotional materials. Having a trademark, moreover, requires registering that mark with the US Patent and Trademark Office. This is a complicated process that requires the advice of an attorney in order to prevent a trademark infringement lawsuit that could possibly damage your brand.
How to Develop a Brand
There are a number of steps a small business needs to take in order to develop its brand. The first is to define the brand and its purpose so that you capture the interest of customers. One way to do this is with a “mission statement” that explains what your business stands for and what your products and services do.
Once your mission is established, the next step is to identify your target market. Not every customer will be drawn to your product or service. However, there is a customer base that is likely to buy from your business, especially those that identify with your brand. In the end, your target customers will decide whether or not your brand has value.
Lastly your brand must have a personality and represent your values. The values of your brand are the core principles that foster relationships with your employees, customers and vendors. Ideally, these values should be the foundation for a positive business culture. Put simply, a brand is important to a company and its products and services much like someone’s personal or professional reputation is to him or her.
The Bottom Line:
Your brand tells customers what to expect from your products and services and distinguishes you from the competition. Your brand strategy is essential for communicating and delivering your message which is really a promise to your customers. In other words, a brand flows from who you are, influences customers’ perceptions and allows them to identify with you. Ultimately an effective brand strategy can give you an edge in the market place.
If you are considering starting a business or have already done so, an attorney can advise you on legal matters affecting your business.